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Free Customer Support PHP Scripts - 2

This is page 2 of free PHP customer support scripts.

Support Services Manager

Support Services Manager ("SSM") is a powerful Support Desk and Knowledge Base application. It includes many powerful features to allow you to easily add a full-featured Knowledge Base along with a robust support request or "trouble ticket" management system to your existing support services. Through SSM, you will be able to easily manage these effective systems and reduce the time and effort required in providing award-winning technical support. In addition, certain versions of SSM allow you to integrate your Knowledge Base, Support Desk, and Web Community into one single sign-on environment, creating an easy, beneficial system to your users.
Requirements: PHP and MySQL
Version: N/A
Status: Free

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HOT (Hot Open Tickets)

HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
Requirements: PHP and MySQL
Version: 2f
Status: Free

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HelpDeskPoint.com Help Desk Software

Here is one of the most advanced help desk support software packages released to the open source community. This help desk application will allow your organization the flexibility it needs to quickly respond to trouble ticket calls. Installing the support software is simple, requiring no programming knowledge. Everything about the help desk software is customizable through the help desk administrator interface.
Requirements: PHP and MySQL
Version: N/A
Status: Free

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Zen Help Desk

Zen PHP Help Desk is open source free help desk software. It is easy to install, no coding abilities required. Uses My SQL backend for data storage can handle a large number of help desk calls You are welcome to give this help desk software a try, its free so there is no risk on your part besides a few minutes to test the software out!
Requirements: PHP and MySQL
Version: N/A
Status: Free

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EXO PHPDesk

EXO PHPDesk is free helpdesk software written in PHP with MySQL backend, allows companies to interact with their customers with easy to use interface, consisting of Administraton, Staff, and Members Area.
Requirements: PHP and MySQL
Version: 1.2
Status: Free

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Trouble Ticket System

Trouble Ticket is a free PHP script that implements a complete web-based 'trouble ticket' system for your company's IT department help desk. It allows users to enter support requests for computer problems that they are having and it provides the IT staff with an easy and organized interface for reviewing and dealing with support requests. The script is capable of email notifications and it may be 'branded' as needed. Trouble Ticket is very easy to install and set up. It requires a MySQL database to store its data. Currently it is targeted for installation on systems running Linux (anyone with a web browser can use it though).
Requirements: PHp and MySQL
Version: N/A
Status: Free

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PHP Support Tickets

Manage customer queries with this one stop solution for online customer relations. The administration section is secured through a username and password. You may have unlimited Moderator's / Admin's assigned to take care of incoming tickets. Newly posted tickets will be emailed to the Admin's email address, response by the User will also continue to be emailed with a full history of the message thread. You can allow users to register themselves or control who is allowed to post into the system. This application can handle unlimited users.
Requirements: PHP v4.2+ and MySQL
Version: 1.9
Status: Free

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Information Call Center

Information Call Center is your free php based solution to providing a web based call center system. With this system you can log calls, assign priority to different calls, archive calls, search calls, and many other features. Its 100% free, no timeout periods and no gimmicks.
Requirements: PHP and Access or SQL or Oracle or MYSQL
Version: N/A
Status: Free

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Website Contact Us

Receive email from your website visitors. Add professionalism to your website. Simple configuration, just change the 'to' email address in the file and you are done.
Requirements: PHP
Version: 1.0
Status: Free

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QuickIntranet Help Desk

This free help desk software is written in PHP and can be quickly implemented to serve your company needs, and best of all its totally free.
Requirements: PHP and MySQL
Version: 3.3.9b
Status: Free

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